The Best Customer Service

Good afternoon, Internet-Land! We have a saying where I work: “The best customer service is not having to call Customer Service!” How true, right? The absolute best experience is having things correct from the get-go. Well, when good things happen, I like to share it. The other day I went shopping on-line at The Fabric Depot. For me, it’s pretty local ~ being located in Portland, Oregon, US, but still ~ Portland is about 60 miles away from me. I didn’t want to drive all the way there in big city traffic just for a quarter yard of red fur. Hmmm. “Well,” I thought, “I’ll try their online store and see how it goes.” After going to the site, I found their furs were on sale, so I decided to make my time worth while. I ordered a quarter yard of four different colors: red, red/black, pink, and purple. I was a bit apprehensive as to whether or not they would even process orders containing only quarter yards. Not only did they process the order and ship it amazingly fast, but they ALSO sent MORE than I ordered! Each selection is at least 3 inches more, and one piece is almost a half yard. Now, THAT’s great customer service! I will definitely be shopping with them again! I don’t know how they are when it comes to international shipping, but it’s worth checking out. If in the states ~ go for it!



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